Website Family Resource Home Care

Join Our Team at Family Resource Home Care!

At Family Resource Home Care, we provide high-quality, compassionate care that helps our clients maintain their independence and improve their quality of life. Our mission is clear: to improve more lives!

Position: Client Care Supervisor (CCS)

We’re looking for an outgoing, motivated, and humble Client Care Supervisor to help drive our growth and ensure our clients’ well-being. In this role, you’ll focus on sales, client relationships, and care plan oversight, working closely with our branch staff to implement effective strategies.

Responsibilities

  • Conduct assessments for potential clients to understand their needs.
  • Build trust with clients and their families.
  • Present customized care plans to bring in new clients.
  • Maintain strong relationships with current clients.
  • Monitor clients’ health conditions and needs.
  • Provide exceptional customer service and address concerns.
  • Regularly visit clients to assess their well-being.
  • Update care plans as clients’ needs change.
  • Keep accurate client documentation.
  • Give clear directions for caregivers.
  • Collaborate with the Branch Manager and Caregiver Manager on growth strategies.
  • Identify opportunities to increase billable hours and services.
  • Implement marketing initiatives to attract new clients.

Requirements

  • 2+ years in sales, marketing, or business development (healthcare or home care preferred).
  • Bilingual-Spanish
  • Proven track record of meeting goals.
  • Excellent written and verbal communication skills.
  • Customer-focused with a passion for quality care.
  • Friendly and able to build lasting relationships.
  • Ability to work both independently and as part of a team.
  • Comfortable visiting clients in their homes.
  • Valid driver’s license, auto insurance, clean driving record, and access to a vehicle.

Work Schedule

  • Hours: Monday – Friday, 8 AM – 5 PM
  • Location: 25% office work, 75% client visits

What We Offer

  • Competitive salary plus performance-based bonus incentives
  • Comprehensive benefits (health, dental, vision)
  • Paid mileage reimbursement
  • Company-paid life and AD&D insurance
  • Paid time off: 3 weeks vacation in your first year
  • 10 paid holidays
  • Ongoing training and professional development
  • Company matching 401(k)

If you’re passionate about making a difference in the lives of others, we’d love to hear from you!